Clearly define your requirements
Planning digital interaction
Users and their needs
Personalised User Experience
Based on our vast experience and on what is technically possible and reasonable, we will create an overall experience that combines all touch points. We offer personalisation strategies that use the interactions between the product and the user as well as what we know about them in order to provide the right content at the right time to the right person.
Methods and tools
Close consultation is important in every process model. Only this way, everybody will get an impression of the big picture.
- Competitor analyses and expert reviews
- Requirement workshops
- Definition of goals and KPIs
- Recommendations for action
- Monitoring of actual use and interviews